Tea is too painful

Recently the weather in the Northeast has been sooo terribly dry, I have left a spot of tea by the reference desk to sip in order to talk throughout the day ironing out the answers to questions on our library users' minds. I had a complaint recently about how close the tea cup was to the reference books and incoming mail. I had to respond with a shrug. Too bad I hadn't had the great presence of mind to answer the plaintant with my very great "Employee of the Month Idea"! Have a complaint? Just turn it into flattery and you will get everywhere. You may even be nominated for the employee of the month award. This is the best way to deter departmentalism, it might even erase all of the lines of animosity. Just a suggestion, not a!@@$^%$&*^(*